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The Path

22 sections from welcome to solo shift. Lessons, drills, quizzes - each one unlocks the next. Indian Born, California Raised.

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Welcome to the Family
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Section opener

Welcome to the Family · 0/16 lessons

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24 of 24 sections
Welcome to the Family
Section 1
Done · taught

Welcome to the Family

Who we are and how we serve.

16 lessons · 2 drills · 1 quiz
35 min⚡ 200 XP
How We Talk About the Brand
Section 2
Done · taught

How We Talk About the Brand

The words you use sell the food.

13 lessons · 2 drills · 1 quiz
27 min⚡ 215 XP
Pronunciation Guide
Section 3
Done · taught

Pronunciation Guide

If you cannot say it, you cannot sell it.

2 lessons · 1 drill · 1 quiz
10 min⚡ 105 XP
Glossary
Section 4
Done · taught

Glossary

Definitions you need on day one.

1 lesson · 1 quiz
10 min⚡ 75 XP
The Menu, Section by Section
Section 5
Done · taught

The Menu, Section by Section

Taste every dish.

3 lessons · 2 drills · 1 quiz
15 min⚡ 290 XP
Allergens
Section 6
Done · taught

Allergens

We find a yes for every guest.

14 lessons · 1 drill · 1 quiz
25 min⚡ 210 XP
Steps of Service
Section 7
Done · taught

Steps of Service

Eight steps, every visit.

3 lessons · 1 drill · 1 quiz
15 min⚡ 120 XP
The Cashier Playbook
Section 8
Done · taught

The Cashier Playbook

Welcome, Guide, Build, Add-on, Close.

13 lessons · 2 drills · 1 quiz
27 min⚡ 210 XP
Expediter and Food Runner
Section 9
Done · taught

Expediter and Food Runner

Once it is rung in, you own it.

19 lessons · 3 drills · 1 quiz
39 min⚡ 325 XP
Housekeeping You Live By
Section 10
Done · taught

Housekeeping You Live By

Conduct on the floor.

12 lessons · 1 quiz
21 min⚡ 140 XP
Selling Without Selling (APC)
Section 11
Done · taught

Selling Without Selling (APC)

Recommend, do not push.

10 lessons · 1 drill · 1 quiz
20 min⚡ 160 XP
Phone Etiquette
Section 12
Done · taught

Phone Etiquette

Three rings, your name, the close.

8 lessons · 1 quiz
15 min⚡ 105 XP
Knowing Your Guest
Section 13
Done · taught

Knowing Your Guest

Read the room.

9 lessons · 1 quiz
17 min⚡ 100 XP
Guest Recovery (LEAST)
Section 14
Done · taught

Guest Recovery (LEAST)

Listen, Empathize, Apologize, Solve, Thank.

4 lessons · 1 drill · 1 quiz
13 min⚡ 110 XP
Kid Kindness
Section 15
Done · taught

Kid Kindness

Happy kids, happy parents.

5 lessons · 1 quiz
11 min⚡ 50 XP
Drinks
Section 16
Done · taught

Drinks

The easiest dollar at the counter.

4 lessons · 1 quiz
10 min⚡ 85 XP
Difficult Situations
Section 17
Done · taught

Difficult Situations

When LEAST is not enough.

5 lessons · 1 quiz
11 min⚡ 55 XP
Food Safety
Section 18
Done · taught

Food Safety

Hand washing, danger zone, cross contamination.

7 lessons · 1 quiz
12 min⚡ 105 XP
Restaurant Standards You Enforce
Section 19
Done · taught

Restaurant Standards You Enforce

Looks like it opened months ago.

4 lessons · 1 quiz
10 min⚡ 60 XP
Opening and Closing
Section 20
Done · taught

Opening and Closing

Pre-shift, during, post-shift.

4 lessons · 1 quiz
10 min⚡ 75 XP
FAQ
Section 21
Done · taught

FAQ

Brand, menu, logistics.

4 lessons · 1 quiz
10 min⚡ 85 XP
Loyalty, Online Ordering, Reviews
Section 22
Done · taught

Loyalty, Online Ordering, Reviews

How regulars are made.

15 lessons · 1 drill · 1 quiz
26 min⚡ 130 XP
Bonus: Fine Dining in Fast Casual
Bonus

Bonus: Fine Dining in Fast Casual

The hospitality bar most fast casuals miss. We do not.

9 lessons · 4 drills · 1 quiz
45 min⚡ 250 XP
Final Validation
Final

Final Validation

Solo shift unlock.

0 lessons · 1 drill
60 min⚡ 200 XP
Trophy Case

Badges & Milestones

View all →
Welcome Wagon
Complete the orientation module.
Mouth On Fire
Pass the spice quiz with no errors.
Allergen Ace
Perfect score on the per-dish allergen grid drill.
Pronunciation Pro
Nail every pronunciation in the drill.
The Big One

Master of the House

Everything in one shot: allergens, builds, pronunciation, prices, Toast, greetings, food running, expo, troubleshooting, and a one-liner for every dish.

100 questionsPass at 85%Earn Master badge
Start Master Quiz