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Bonus: Fine Dining in Fast Casual

Bonus/Day 5 deep dive

Bonus: Fine Dining in Fast Casual

The hospitality bar most fast casuals miss. We do not.

9 lessons4 drills1 quiz⚡ 250 XP45 min🏆 My Pleasure Pro

Intro

We charge twelve for a burrito. We treat you like the bill is two hundred.

This module is the hospitality philosophy that separates Curry Up Now from every other fast casual. The food gets you in the door. The hospitality is why you come back. By the end of this module, every greeting, every handoff, every goodbye is a fine dining moment. Even though we are fast casual.

Step 1 · Lessons

0 of 9 done.

Hospitality is the only thing competitors cannot copy. Fine dining feeling at a fast casual counter.

The Four-Second Rule

Acknowledge every guest within 4 seconds of the door opening.

Two words that change everything. Never no problem, never no worries.

Eye Contact at the Five Handoffs

Greeting, order, payment, food drop, goodbye. Eye contact every time.

The Second Question

The greeting opens the door. The second question routes the conversation.

The Greeter Role at Peak

At peak, one FOH owns the door. The Sweetgreen Captain move.

Reading the Table

Same script, different delivery. Match the guest's energy.

The Goodbye That Brings Them Back

The last 5 seconds matter as much as the first 4.

The Ten Little Things

Ten unrequested moves that turn a transaction into hospitality.

Step 2 · Drills

Run the drills anytime to lock it in.

Replace the wrong response

Rewrite My Pleasure Pro

The Five Handoffs, in order

Match the second question to the situation

Scenario branch