Section 12: Phone Etiquette
Lesson 5 of 8
Close with app and website
+10 XP
Move volume off the phone. Always offer it.
PITCH THE APP AND THE WEBSITE
Many phone callers are placing a pickup or delivery order. We make a higher margin when they order through our website (curryupnow.com) or our app (Curry Up Now on iOS and Android), because we do not pay a third-party platform a 30 percent fee. Pitch the website or app on every phone order.
THE PITCH SCRIPT
Heads up, you can also order through our website at curryupnow.com or our app, Curry Up Now in the App Store or Google Play, that way you earn loyalty points for every dollar you spend, and we save the third-party fees. Either way, I am happy to take your order over the phone if you prefer.