Lesson 5 of 12

Move with purpose

+5 XP

Walk fast never run. Eyes up. Urgency creates energy, energy creates sales.

We walk fast, never run.
We communicate loud enough for the team to hear, calm enough not to spook guests.
We stay aware. Eyes up, scanning the room, the line, the door, the window.
We do not lean. We do not disappear. We do not watch others work.
If you have time to stand, you have time to clean. If you have time to clean, you have time to greet.
Urgency creates energy. Energy creates sales. Sales create the team's tip pool.