Section 8: The Cashier Playbook
Lesson 5 of 13
First-timer walk-through
+10 XP
Menu, allergies, recommendations, founder picks, spice.
First-timers get a real walk-through. Make them feel taken care of.
- Hand them a to-go menu, point to the pictures.
- Ask: are you allergic to anything? Get this out before recommendations.
- Recommend the easy entry: a or a . Say, bowls and burritos are why we are famous.
- Or recommend the street food experience: pick a small Indian street food and a snack to share. Tell them, this is how we eat.
- Use a real personal pick. Say, my favorite is [your actual favorite]. AK orders the , desi hot. Rana orders aloo gobi , no egg, desi hot.
- Confirm spice level. Mild, medium, spicy, desi hot. Be honest about desi hot, this is not your granny's food.