Section 8: The Cashier Playbook
Lesson 5 of 13

First-timer walk-through

+10 XP

Menu, allergies, recommendations, founder picks, spice.

First-timers get a real walk-through. Make them feel taken care of.

  • Hand them a to-go menu, point to the pictures.
  • Ask: are you allergic to anything? Get this out before recommendations.
  • Recommend the easy entry: a or a . Say, bowls and burritos are why we are famous.
  • Or recommend the street food experience: pick a small Indian street food and a snack to share. Tell them, this is how we eat.
  • Use a real personal pick. Say, my favorite is [your actual favorite]. AK orders the , desi hot. Rana orders aloo gobi , no egg, desi hot.
  • Confirm spice level. Mild, medium, spicy, desi hot. Be honest about desi hot, this is not your granny's food.
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