Section 8: The Cashier Playbook
Lesson 3 of 13
The greeting
+10 XP
4 seconds to acknowledge, 6 seconds to verbal greet. Greeting scripts.
Acknowledge every within 4 seconds of them walking through the door, eye contact, smile, nod. Verbal greet within 6 seconds when they reach the counter. Smile with your teeth, not just your mouth. Voice up so the line behind hears the energy.
Greeting scripts
Hi, welcome to Curry Up Now, is this your first time with us? Welcome back, good to see you again. Welcome to the Land of Curry, what can I get started for you? Welcome home, the burritos are famous, what are you in the mood for? Hi there, I am [name], I will get you sorted today.