Time and attendance

TIME AND ATTENDANCE

• Shift starts means on the floor, in uniform, at your position, on the clock, ready to go. On time is not walking through the door at clock-in time.
• Your schedule is posted by Thursday for the following week in the scheduling system your GM uses. Schedules are never passed by word of mouth. Check it yourself.
• Time-off requests: 14 days advance through the manager. Last-minute requests get covered when possible, never assumed.
• Sick or emergency: call or text your GM directly at least 2 hours before shift, more if possible. Not another crew member. No-call no-show is dismissal-grade after the third occurrence.
• Running late: text your GM while you are on the way, before your shift starts, not after.
• Two consecutive late shifts triggers a manager conversation. Three triggers a written warning.
• Trade or shift swap: you find your own cover, you propose it, the GM approves it in writing. Never stop showing up for a shift until you have that written confirmation.
• Crew meal: one meal per shift, rung in at the register, eaten on your break. Not before your shift, not standing at the counter.