Section 22: Loyalty, Online Ordering, Reviews
Lesson 15 of 15
How to earn the bonus, ethically
+2 XP
Be memorable, tell a story, ask with intent.
- Tell the manager. Do not respond yourself, and do not respond on your personal account.
- If the is still in the building, the LEAST method applies. Listen, empathize, apologize, solve, thank.
- Document the situation in writing, time-stamped, while it is fresh. The manager files it for the response.
Section wrap-up
Take the section quiz
4 questions · pass 75% Loyalty Aware
+20