Section 22: Loyalty, Online Ordering, Reviews
Lesson 5 of 15

How points work

+5 XP

10 points per $1. 1 reward at a time. $15 minimum ( exempt). $10 off first order. 1,500 birthday bonus points.

  • Ask at the counter: are you a member yet?
  • If yes, look up by phone number on the POS. Apply available rewards before processing payment, not after.
  • If no, pitch the four things they get (above), then point at the QR code on the counter. Sign-up takes 30 seconds. The $10 off applies to their order today.
  • If they decline, do not push twice. Move on, finish the order with full hospitality.
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