Lesson 2 of 4

Pre-shift (opening)

+15 XP

Daily log, tables, water, beverage, restroom, floors, POS, music, specials.

Arrive 10 minutes before clock-in. Wash hands, change into clean uniform.
Read the shift board: 86 list, special VIPs, large group reservations, anything new.
Eat your shift meal before service or save it for break, never on the floor.
Check stock at your station: napkins, sporks, sauces, water cups, paper goods. Top up before guests arrive.
Walk the dining room. Tables level, chairs in, floor clean, menus stacked. Wipe down anything that needs it.
Walk the bathrooms. Stocked, clean, lights on.
Walk the entrance. Door clean, mats straight, signage up to date.