Section 20: Opening and Closing
Lesson 3 of 4
During service
+10 XP
Stay stocked. Walk the floor every 15 minutes. .
- Communicate with the kitchen. If something gets 86'd, all FOH knows in 60 seconds.
- Bus and continuously. The dining room never looks like a recent event happened.
- Refill supplies before they run out (water, sauces, napkins, sporks).
- Keep your station clean. Wipe down between every order pulse.
- Stay sharp on the loyalty pitch and the close. Do not get lazy in the rush.