Section 13: Knowing Your Guest
Lesson 6 of 9
The preoccupied guest
+5 XP
Be efficient. Do not interrupt.
THE GUEST IN A HURRY
- Acknowledge it: I will get you out fast.
- Skip the upsell. Recommend the fastest-out item (a or over a ).
- Process payment quickly. Tell them the food will be at their table in under 8 minutes.
- Walk the food yourself if you can.