Section 9: Expediter and Food Runner
Lesson 17 of 19
Expo final check, seven-point
+15 XP
Seven-point check before any dish or bag leaves the window.
Before a single dish or bag leaves the window, the expediter walks the seven-point check. No skipping. No I-am-sure-it-is-right. The check is what stops a wrong order from becoming a complaint.
The seven-point expo check
- Right entree on the right ticket.
- Right protein. Chicken, paneer, lamb, vegan, confirmed.
- Right modifiers. Spice level, no onions, extra rice, all reflected on the plate.
- All sauces and chutneys present. dip for ravioli, maggi for fries, raita with biryani, sago papad on the .
- All sides and add-ons present. , , drink, dessert, all accounted for.
- Allergy flag handled. If the ticket is flagged, the kitchen confirmed verbally, the dish was prepped on a clean station.
- name and table number visible on the bag or platter. The runner should not have to guess.