Section 9: Expediter and Food Runner
Lesson 18 of 19
What great runners do
+10 XP
Side-by-side: what a great runner does vs a weak runner.
What a great runner does
- Locates the table confidently before walking out, never wanders.
- Names the dish and the protein at the drop: chicken here, paneer for you.
- Eye contact, half-second smile, careful, hot plate.
- Pre-buses the table on the way back: empty plate, empty glass, untouched bread basket gone.
- Notices the table is low on water before the does.
- Uses names when visible on the receipt: enjoy, Mr. Patel.
What a weak runner does
- Walks out with a plate, asks the room: who had the ?
- Sets the food down without saying the dish name.
- Does not make eye contact, does not smile, drops and runs.
- Walks past empty plates and glasses without picking them up.
- Hands the wrong dish to the wrong table because they did not check the ticket at .