Repeat back and screen confirm
Read it back, point to the screen, confirms.
Every order. Every time. Even the simple ones. This is where 90 percent of mistakes get caught and avoided. After you read it back, point to the screen facing the and ask them to confirm everything is right. They are the last check.
Medium is par. Do not call it out. Only repeat the spice level back when the orders spicy or desi hot, so they hear it and confirm they meant it.
So I have, one chicken , plus a butter and a . Anything else? [Then point to the screen.] Can you take a quick look and confirm everything looks right? Great, your total is twenty-six fifty.
So I have, one chicken , desi hot, plus a butter and a . Desi hot, you sure? Anything else? [Then point to the screen.] Can you take a quick look and confirm everything looks right? Great, your total is twenty-six fifty.