Section 19: Restaurant Standards You Enforce
Lesson 3 of 4

What every guest sees

+15 XP

Restrooms, doors, floors, water, music, menus, gift cards, allergens.

  • A clean, well-lit dining room with no debris on the floor.
  • Stocked water station: cups, ice, lemons, clean tray. If you walk past it short, fix it.
  • Stocked drink station: lids, straws, napkins, condiments.
  • A clean counter, not stacked with mail, papers, or boxes.
  • A staffed front counter: someone visible and ready to greet within 4 seconds.
  • Full menu boards lit, current pricing, no missing or curled letters.
  • Restrooms checked every hour, paper goods stocked, mirrors clean.
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