Section 9: Expediter and Food Runner
Lesson 11 of 19
Handheld add-on at the table
+10 XP
Walk every table at four to six minutes with a handheld.
Once a sits, they should never have to come back to the counter to add to their order. Walk every table around the four to six minute mark with a handheld POS in hand. Ask, anything else I can add for you, a , another lassi, a ? If yes, ring it in on the handheld and the kitchen has it instantly. This is the move that turns one transaction into two.